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Ident Inkasso is specialized in the collection of claims resulting from online purchases.

About us
About us

Ident Inkasso is specialized in the collection of claims resulting from purchases made online. We strive to minimize the risk of non-payment to ensure the clients get paid. This said we always treat our debtors in a professional and solution-oriented manner. Ident Inkasso was founded 2013 in Sweden.

We have a multi-stage collection process and always aim for the debt to be settled before legal action needs to be taken. At the same time we are constantly adapting our work to the dynamic and innovative environment that is e-commerce industry. Efficient routines, fresh ideas and continuous training support our employees when they work closely together with our debtors to ensure the claims are paid.

 

Customer service

We are here to help. Please contact us if you cannot pay off your debt.

If you have received a letter from us, this does not automatically mean that you have received a notification in ‘Schufa’ or another credit bureau. A debt collection letter means you are liable to pay fees on top of the original amount because you didn’t pay the original invoice in time. As long as you pay our debt collection claim by the due date, you will not receive a negative marking to your credit score.

An unsettled debt will increase due to the fees that are added to it if you don’t pay the original invoice on time. The amount of the debt collection fee depends on the capital amount of your debt and is set according to the German lawyers’ compensation law (RVG, Rechtsanwaltsvergütungsgesetz). On the debt collection letter you can see what the debt consist of. If you have questions or cannot pay in time, please get in touch with us right away. We can look for a solution together.

You know already that you will not be able to pay your debt in time? In this case it is crucial you contact us as soon as possible. Together we can go through your possibilities to settle the debt. The worst option is to ignore the debt collection letter and not get in touch. You can call us on 089 24883160 Monday to Friday 8 – 17 or write to us via the form.